Política de envío

Shipping Policy
Last updated: October 28, 2026

Thank you for shopping with Lootnest. This policy explains how we ship your order, what it costs, and what to expect after you buy.

ORDER PROCESSING
Orders are processed in 3 to 4 business days (Monday to Friday, excluding holidays) after your payment is confirmed. You will receive a confirmation email as soon as your order ships. If the shipping method supports it, the email will include tracking information.

DELIVERY TIMES
Once your order ships, delivery typically takes 7 to 15 business days, depending on your location. In total, most orders arrive between 10 and 19 business days after purchase. These are estimates, not guarantees. Delivery times may be affected by carrier delays, customs processing, weather, holidays or other events outside our control.

If your order is going to be delayed beyond the time we stated, we will notify you and you may choose to wait or to cancel your order for a full refund.

SHIPPING COSTS
Shipping is free on all orders, unless we state otherwise at checkout.

SHIPPING DESTINATIONS
We currently ship to the United States and Mexico. If your country is not available at checkout, we do not ship there yet.

CUSTOMS, DUTIES AND TAXES
Posted prices do not include customs duties, import taxes or fees that may apply in your country. Any charges collected at checkout will be shown before you complete your purchase. If additional charges are required on delivery, they are the responsibility of the customer and are set by the customs authority of your country, not by us.

ORDER TRACKING
When tracking is available, we will email you a tracking number and link once your order ships. Tracking information can take a few days to update after you receive it.

ADDRESS ACCURACY
Please check your shipping address carefully at checkout. If you need to correct it, contact us as soon as possible. We can only change the address before your order ships. We are not responsible for orders delivered to an incorrect address that was entered at checkout.

LOST, DAMAGED OR DELAYED PACKAGES
If your order arrives damaged, is lost, shows as delivered but you did not receive it, or has not arrived within the estimated delivery time, contact us at lootnest.media@gmail.com. We will review your case and offer a replacement or a full refund, as described in our Returns & Refunds Policy.

ORDER CHANGES AND CANCELLATIONS
You may change or cancel your order for a full refund before it ships. Contact us as soon as possible. Once your order is in transit, we can no longer modify it, but you can still use our 90-day money-back guarantee described in our Returns & Refunds Policy. Refunds are issued to the original payment method.

QUESTIONS?
Contact Lootnest, operated by Leonardo David Sanchez Guaderrama, at lootnest.media@gmail.com, or use the details in our Contact Information policy.